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19 February 2012
This was my third stay at the Aria. The first time was awesome. I booked the
second trip based on that experience and in a prior review, I detailed why it
was so truly horrendous, missing customer service pretty much at every level.
After complaining in a letter, I was contacted by guest relations and they
offered a complimentary three day make up stay. From check in, to the room
itself, housekeeping and the overall stay, this trip was, like the first one,
truly first rate. I stayed 2 nights at the Encore before moving over to the Aria
so I was able to compare the two directly. I prefer the Aria for its central
strip location, the technological goodies in the room and without a doubt, the
bed is the most comfortable I have ever slept in at a hotel. The room is a good
size, the bathroom is luxurious and the finishes throughout are contemporary and
comfortable. I had a strip view room which was nice, although, having stayed on
the non-strip side, it is just as nice to see the mountains in the distance. The
Encore had higher ceilings so the room felt larger and I am used to nine foot
ceilings in my home, so for me, the Aria's ceiling does feel a little low, but
it is standard height. I will say, if the Aria is on its game with customer
service, honoring the room requests and housekeeping is doing its job, it cannot
be beat.
Guest Reviews Aria Hotel Casino Las Vegas
19 February 2012
I have stayed at Aria twice now. The first time in a junior suite, which was
gorgeous; especially the bathroom. Sitting in the jacuzzi bath with a
breathtaking view of Las Vegas was definitely a highlight of my trip. The whole
suite can be controlled from a tablet in the bedroom or by buttons on the wall
which control the curtains, lights and temperature.
The second time we stayed in a Sky Suite which was breathtaking. We had a three
sides of views over Las Vegas. The place was so spacious, clean, modern and well
designed I didn't want to leave! The hotel itself has everything you could want;
decent a la carte restaurants, shopping, a fantastic spa and gym. Right next
door is Crystals, which has every high end designer shop you could want.
We ate at the Italian restaurant twice. The service was good and the food was
fantastic. We ate breakfast both in the downstairs restaurant and the buffet
(they gave us $44 off the buffet every day with our Sky Suites booking, which
meant on weekdays breakfast was free)
Everything has been thought of; from the bath salts, toothbrush and shaving kit
in your bathroom to the well equipped desk. Good selection of movies and a
fantastic room service, and if you want to sleep off the jet lag just press
'goodbye' and the whole room will be pitch black and silent within seconds. If
you're out and exploring each day the hotel is in prime position, if you want to
hole up in the room and relax the gadgets, decor and staff will make you wish
you could move in.
Guest Reviews Aria Hotel Casino Las Vegas
19 February 2012
The Aria is a beautiful property and in a great location. We had a one bedroom
sky suite and it was very large with 1 and 1/2 bathrooms. The master bath had a
jetted tub, large shower, etc. The living area had a round table with chairs and
a wet bar with sink and both a stocked refrigerator and one that was empty for
our personal use. The decor was brown, so while it was nice to come back to a
calm environment after being out and about, I think it was a bit too dark.
Our daughter (over 21) stayed in the living room area and 2 nights in a row, she
was kept up by a crying baby in the room next door. If we had it to do over we
would ask that they move us or the baby's family
The service was wonderful, everyone was friendly, and our room truly was a
non-smoking room. It had no old musky smoke smell whatsoever. The lounge for the
sky suites was great and the drinks and snacks were nice to have at hand.
The closest shops are Crystals and they are high end designers like Harry
Winston. Not in our budget but fun to window shop.
We had a glitch in one of the shops in the hotel. My daughter bought some
clothing and when we asked to charge it to our room we were told we were only
authorized to use our card for our room. It took several minutes to straighten
it out and was embarrassing. We, in fact, had given them our credit card upon
check-in and it was a mistake on their end. That and the crying baby are why I
knocked it down by a star in the rating.
Oh, and the Jean Phillipe patisserie.......incredible!
Guest Reviews Aria Hotel Casino Las Vegas
January 30, 2012
I just spent 2 nights here for a girls weekend, and this hotel lived up to most
of the previous reviews. The crowd isn't the 18-20 year old demographic (like
the Cosmopolitan) or the 50-75 year old demographic like their sister hotel, The
Bellagio. Instead, it seems to have just the right mix of experienced Vegas
people and non-gawkers or deal seekers. Upscale and modern without being overly
ornate (i.e. too expensive).
Guest Reviews Aria Hotel Casino Las Vegas
The very first impression when we walked through the door was how nice the hotel
smelled. For those of you who go to Vegas on a regular basis, this is unusual
and very welcome! My friend said it smelled like freshly made waffle cones. The
benefit to a new property is that they have obviously installed state of the art
ventilation as they allow smoking, but you really don't notice it. Check-in was
simple, and lines weren't bad even for a Friday afternoon. The room (15th floor
and a long walk from the elevator) was comfortable, although next time I will
request a non-city view as the lights from their small fountain shined into our
room all night, despite the "black out curtains." Hotel halls were nice and
quiet - I never felt like we were in the midst of someone else's party.
Guest Reviews Aria Hotel Casino Las Vegas
The Master On/Off for the electronics was great, but we had glitches each day we
were in the room. The iPod connectivity had to be repaired, the outlet on the
connectivity panel flipped a circuit off, and the television knocked out twice
and had to be rebooted by engineering. Be prepared to bring your own audio cord
for the iPod, or you'll have to pay for one in their mini-bar IT kit. And be
sure you don't even touch or slightly bump anything on the mini-bar as it's all
connected electronically and you're automatically billed for it. The fridge does
not have any room for anything you might bring in, so fill up on ice on the way
to your room. Beds were very soft and comfortable, but the room does sleep
"warm" so set your thermostat lower than normal if you like a cooler sleep. It
was chilly outside, so the whole hotel was a bit warm in general.
Guest Reviews Aria Hotel Casino Las Vegas
Pools are beautiful, and one was kept open despite the cool weather. We used the
spa both days. The $30 fee seems high, and for the short amount of time we were
in there each day, I'm not sure it was worth it. We opted for salon services
(hair, makeup) rather than a massage. If we had booked a spa service, the day
fee would have been waived. Their steam and sauna rooms are wonderful, and the
plunge pools (including a roof top one) are beautiful. Lots of amenities in the
locker room, and the showers in the spa are several steps up from the
low-pressure showers in our room. Spa staff was OK, but not the friendliest I've
come across. A few seemed grumpy, and seem too fatigued to even speak complete
sentences. The Salon staff was very friendly, and went out of their way to make
us feel at home and comfortable. The fitness room was huge, well-equipped, and
very friendly.
Guest Reviews Aria Hotel Casino Las Vegas
The casino was a lot of fun. Craps tables and the slots were great - casino
staff and waitresses very attentive and friendly. We tried two restaurants - the
main cafe for breakfast, and Lemongrass for dinner one night. Both very good and
reasonable. The room service was tasty, too - also very reasonably priced.
The Aria is connected to the Bellagio, Vdara, the Monte Carlo, and the Crystals
shopping area. Two Starbucks are located within walking distance (through the
hotel) at the Monte Carlo, and the Aria Express Tram takes you to all the stops.
We hit the Hyde Club at the Bellagio on Saturday night, and we're so glad we
did! Although the Bellagio is an older property, they've hit the nail on the
head with the Hyde club - a lot of fun, great DJ and music.
Guest Reviews Aria Hotel Casino Las Vegas
Another cool thing about this hotel - they offer a reasonable half-day rate,
which is perfect if you have a later flight like we did. Allowed us a lot of
flexibility to go to the spa, have a leisurely lunch and rest, and spend more
time in the casino without having to drag our luggage around or check it at the
bell stand. Definitely worth it. All in all, we had a good stay. I wouldn't
hesitate to book this hotel again with a few small changes. |
